Veelgestelde vragen (FAQ)
Product Quality & Standards
1. What materials are used in your piercing jewelry?
Our piercing jewelry is made from premium materials such as ASTM F136 titanium and 316L stainless steel, ensuring safety, duurzaamheid, en hypoallergene eigenschappen.
2. Are your products certified?
Ja, we provide material certifications for all our products, including implant-grade titanium and surgical-grade stainless steel. Contact [email protected] to request our material certifications.
3. Do you comply with international safety standards?
Absolutely! Our products meet international standards for body jewelry, including EU and US regulations.
Customization & Services
4. Can I customize designs, sizes, and packaging?
Ja, we offer OEM/ODM services to tailor designs, dimensions, and packaging to your specific needs.
5. Do you provide private labeling services?
Ja, we can include your branding on the products and packaging as per your requirements.
6. What is the MOQ for custom orders?
To support your business, we offer custom piercing jewelry starting from as low as 200 pieces with your own brand. Contact us for details.
Pricing & Orders
7. Can I get a wholesale price list?
Contact [email protected] to request our latest catalog and wholesale price list.
8. Do you offer discounts for bulk orders?
Ja, we provide tiered pricing based on order quantities. Contact us for a personalized quote.
9. What payment methods do you accept?
We accept bank transfers, PayPal, and other common international payment methods.
Shipping & Logistics
10. Do you ship internationally?
Ja, we offer worldwide shipping. Contact us for details on shipping costs and delivery times to your region.
Support & Communication
11. Can I visit your factory?
Ja, we welcome factory visits in Dongguan, Guangdong Province. Schedule a visit by contacting [email protected].
12. How can I communicate with your team during the order process?
We provide dedicated account managers for smooth communication and support throughout the process.
13. Do you offer post-sale support?
Ja, we provide ongoing support for any issues or concerns with your order.
Sustainability & Ethics
14. Are your products ethically manufactured?
Ja, we ensure fair wages, safe working conditions, and sustainable practices in our production process.
15. Do you use environmentally friendly materials or packaging?
We offer eco-friendly packaging options to align with your brand’s sustainability goals.
